Sound familiar?
- Council paperwork stalls for months, and customers are left being told to blame the council while nothing gets lodged.
- Install dates get moved more than once with no explanation, leaving customers unable to confirm anything or plan around it.
- Materials turn up with no warning, and job updates depend on whichever office the customer happens to reach that day.
What early access looks like
Early access members will get a simple status page for every job -- quoted, council lodged, approved, materials ordered, scheduled, installed -- that staff update with one tap, and a link the customer can check any time, so a hold-up gets explained in the status note instead of discovered by a phone call nobody returns.
- Create a job and text the customer their own status link -- no login, no app to download.
- Move the job through its stages as it progresses; each change updates the page instantly with an optional one-line note (e.g. 'council requested extra documents').
- Customers check the link whenever they want instead of calling the office, and staff stop fielding 'where's my job up to' calls.
In their words
We signed a contract with Stylemaster in Feb 2022, they still haven't provided council with the correct paperwork however they keep blaming council for the hold up. After being promised our pergola for Christmas we are still no closer to getting it for winter in 2023.
I received an email from the office staff to say, it was not a delay and they would not be building our Veranda
Salesman was great sell service and the management of planning and time with the scheduling for the installation was confusing. They changed dates. Move dates could not confirm things lack of communication.
Get early access
This product doesn't exist yet. We're validating demand before we build anything. If there's enough interest, early access members will be the first to try it and will help shape what gets built — at no cost now, and no obligation later.
Privacy notice: we collect your email (and your answer above, if you give one) solely to contact you about early access to this product. We don't sell or share your information with third parties, and we won't use it for anything else. You can ask us to delete your details at any time by emailing hello@thinksimple.app.